Welcome to the Mirai Cards FAQ page!
Here you can ask any questions about our products, services and policies. We have compiled a list of frequently asked questions. If you can't find the answer you are looking for, you can contact our customer service team.
What is Mirai Cards?
Mirai Cards is an online webshop that focuses
on offering a wide range of Trading Card Game cards and accessories. We offer a diverse selection of cards and high-quality accessories to enhance your TCG experience.
How can I contact customer service?
You can reach our customer service team by visiting our Contact Us page .
How do I place an order?
To place an order, simply browse our webshop. Add the desired items to your shopping cart and proceed to checkout. Follow the instructions to complete your purchase.
What payment methods do you accept?
We accept various payment methods, including major credit cards, iDeal, PayPal and other secure online payment options.
What is your shipping policy?
We strive to process and dispatch orders as quickly as possible. Detailed information can be found on our Shipping Policy page.
Do you offer international shipping?
Yes, we offer international shipping to many countries.
What is your return policy?
We have a simple returns policy. If you are not satisfied with your purchase, you may be eligible to return items within [Return Policy Period] days of receipt. Please refer to our Returns Policy page for detailed instructions.
How do I request a refund?
To request a refund, please follow the instructions set out in our Returns Policy page. We will process your refund as soon as possible after we receive the returned items.
Are your TCG cards authentic?
Yes, we only sell authentic TCG cards that come from trusted suppliers and manufacturers.
Do you offer pre-orders for upcoming TCG collections?
Yes, we often offer pre-order options for upcoming TCG collections. Visit our pre-order page for more details.
Do you offer the option to buy or trade TCG cards?
We do not offer any buying or exchanging services at this time. We are a retail webshop only.
How can I create an account on Mirai Cards?
To create an account, click on the "My Account" button at the top right of our website (next to the search button). Then click on the text "Create Account", where you will follow the registration process.
Is my personal information safe with Mirai Cards?
We take your privacy seriously. Please refer to our Privacy Policy for detailed information on how we protect your personal information.
We hope these FAQs have been helpful in answering your questions. If you need further assistance or have additional questions, please do not hesitate to contact our customer service team. Thank you for choosing Mirai Cards for your TCG needs!
Team Mirai Cards